Q. How do I create a user account?

A. In the top, right corner of this webpage click on “Register” to create a new user account.

Q. I have questions about my permits, who can I call?

A. For most permits, please call the Department of Planning & Community Development at 540-432-7700. You may also visit the Department at City Hall, 2nd Floor, 409 South Main Street, Harrisonburg, VA 22801 during regular business hours, Monday-Friday 8am-5pm.

For Public Access Permits, please call the Department of Public Works at 540-434-5928.

Q. The permit I am looking for is not listed on the Permits Web Portal. Where can I find it?

A. Some City of Harrisonburg permits are not yet available on the Permits Web Portal and require applicants to submit a paper form in-person or by mail. For a full list of City permits and information on how to apply for them, please visit: https://www.harrisonburgva.gov/permits.